Dear Cy,

First of all, we would like to thank you for the wonderful gift basket, that was such a nice, personal touch.  And the gift from Stephanie was very much a surprise as well as appreciated.  But most of all, we want you to know how much we appreciate all that you did in order to have our house sold in such a timely fashion.  You are truly a professional in your field and it was a pleasure working with you and knowing you.  You always took the time to listen and help us as needed.  Terri is fortunate to have such a valued person such as yourself on her team, just as we feel fortunate to have had you.

Again, thank you for all of your efforts and time, and for your good wishes.  We hope you have a wonderful holiday season.

~Janice & Chuck
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Chris,

If you do what you did on the Whaleboat transaction on the rest of your deals you will be setting a standard and will become a role model for the rest of the agents that will be working on the other side of the table in your future.  I have worked with, trained and managed many folks over my past 40 years or so working in sales.  I have only run across a few that shine and you are one of them.  Good job!  Don't change your ways.  Walk away from clients that want you to change.  Keep up your enthusiasm.  It becomes contagious!  Thanks for making this transaction go so smooth!

~Ray
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Cy and Terri,

Mark and I thought you both were a "breathe of fresh air".  There is no doubt you offer a lot more than we had with the past Realtor; we also liked the enthusiasm you brought.  I think along with your experience, and knowledge of Howard County you will be a tough act to follow.  Mark really enjoyed hearing your thoughts about the earnest money; you made his day!  We will be in touch soon, thanks for coming, and enjoy your Thanksgiving as well.

~Kimberly and Mark
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Terri,

Congrats on your remarkable sales record in '06.  This is obviously recognition of your outstanding professionalism and most of all your compassionate personality.  You are a remarkable person; and your "team" is not bad either!

~Bobby
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Terri,

There's no doubt in my mind that the dedication, persistence and cooperation of  your team made all the difference. They are wonderful, pleasant and so totally and completely professional. We will leave Howard County, with the best real estate experience ever.

~Dianne
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Dear Terri and Christine,

Thank you both so much for all you did to make our move possible. You both went above and beyond to make everything go smoothly and virtually painless! I can tell it's definitely a "family affair" and we all want you to know how much we appreciate what you did for us. Thanks again!!

~ Steph, Mark, Lauren & Matthew (Lucky & Oliver too!)
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Terri,

Thanks for all the help and good advice over the past few months. You're the best!

~Kathy and Pat
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I cannot find enough words to compliment Christine enough. She is simply outstanding. She didn't go the extra mile for you- SHE WENT THE EXTRA TEN MILES FOR US!! Christine Martin (our agent with the Westerlund Group) is an outstanding person. She did everything possible to make the sale of our house and the purchase of the new one work, and everything came together because of her ability. I simply cannot recommend and praise her abilities adequately. Long and Foster is lucky to have an outstanding agent like her.
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Terri,

Tom and I are so happy living here!  If you hadn?t done what you did for us we would never have been able to move here and we will be forever grateful to you.  When things settle down I still want us to get together.

~Renee & Tom
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Terri Westerlund & Christine Martin were superb from the initial contact through the purchase of our new home, and the sale of our previous home.  We never felt pushed, rushed or swayed.  They are the utmost in professionalism and knowledgeable in every aspect of the business.  Our best interests have been protected and we have been consistently well advised.  Meeting Terri and her team of the Westerlund Group literally changed our life and lifestyle!  Thank you!

~ Sheila
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Dear Terri,

Thank you for all your time and dedication to help me find our home.  We are really happy.  I would love to get together because I really admire you, and am grateful for all you did for me.  Have a great holiday and know that mi casa es su casa!

~ Kathleen
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Terri,

Wonderful card for a special person.  When I found this card and it was called Patience Brewster! Could this be more perfect!!  Thank you for everything and I mean everything.  You are an amazing and top agent.  We truly need to write a book or a TV show.  You truly are a special and one of a kind human being.  Thanks for being you.  Thanks Again,

~Vicki & Mark
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Cy,

Thank you so much for hanging in there with us for the past 18 months. Kristin and I are thrilled with the new home and are looking forward to setting up residence once again in a neighborhood community. This is a great neighborhood and fantastic home with enormous potential, we couldn't be happier. We'll be sure to refer any of our friends and acquaintances to you and wish you much success as the market turns back to its normal status.
Well, back to the boxes and unpacking...

Regards,
John & Kristin
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Dear Terri,

Thank you for the champagne.  Thank you also for being the best little encouragement we needed to buy our first home.  I am very fortunate that my mom has a friend like you!  Please tell Cy I say hello.  We are singing both of your praises to every prospective buyer we meet.

~Tom & Nicole